For years the Central City S.R.O. Collaborative worked to improve mail security and privacy for S.R.O. tenants. Historically, the U.S. Postal Service treated S.R.O. tenants like second-class citizens. Mail was often times left in boxes on the stairs to be sorted through, or given in bulk to unreliable managers. Managers would often lose mail or fail to deliver it in a timely fashion. For tenants living on low and fixed incomes, receiving mail in a secure and timely fashion is of the utmost importance. Working with Supervisor Chris Daly’s office, the Central City S.R.O. Collaborative, the Chinatown S.R.O. Collaborative and the Mission S.R.O Collaborative crafted a law that will require the owners of all S.R.O. hotels in the City to install U.S.P.S. certified mailboxes for tenants. The Collaborative also worked with local U.S.P.S. representatives to ensure their support and assistance in bringing owners into compliance. As a result of this effort, 30,000 S.R.O. tenants will enjoy the right to mail delivery and security, a right that Americans in other forms of housing have long taken for granted.